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Koki20
Level 1
Feb 13, 2021 5:39 PM UTC
Question

Is the system is down is not allow me to update or make correction,

No text available
This topic has been closed for replies.

1 reply

itonewbie
itonewbie
Level 15
Feb 13, 2021 6:17 PM UTC

Haven't had any problem all day.  You may like to do the following:

  1. Ensure you are using a ProConnect Tax supported browser;
  2. Clear your browser's cache and cookies;
  3. Close browser;
  4. Preferably restart PC/device; and
  5. Open ProConnect Tax in your browser only in incognito mode, always.

Opening ProConnect Tax in only incognito mode will help avoid most common problems.  If you still have issues, you may like to use another support browser and/or PC/device.

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