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itonewbie
itonewbie
Level 15
Apr 20, 2020 7:38 PM UTC
  1. Make sure you are using a PTO-supported browser;
  2. Clear the cache;
  3. Try reload frame;
  4. Restart your browser;
  5. Restart computer/device if necessary; and
  6. Always open PTO in incognito mode (this avoids a lot of the common issues); and
  7. Try another PTO-supported browser or use another computer/device, if available.
---------------------------------------------------------------------------------Still an AllStar
    DrPaquitin
    Level 2
    Apr 22, 2020 1:42 AM UTC

    After trying the previous potential solutions, update your browser, and perform any windows updates.

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