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S
Stonybrook
Level 2
July 13, 2020
Question

How to change inactive client back to active?

  • July 13, 2020
  • 2 replies
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2 replies

George4Tacks
George4Tacks
Level 15
July 13, 2020

The same steps as making inactive, but the Edit Client will show Make Active

https://proconnect.intuit.com/community/manage-customers/help/how-to-make-a-client-inactive-in-proconnect-tax-online/00/4825

Answers are easy. Questions are hard!
R
Raccon
Level 2
July 13, 2020

on the client list page, on top of the client list, there is a gear button, click on it and check "include inactive clients", then there will be a button showing "make active" for each in-active clients, click that, it will work.

S
StonybrookAuthor
Level 2
July 13, 2020

Thank you -- I was close but didn't see the button at top of page!  Thanks again!

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