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Level 1
January 15, 2021
Question

Forgot password

  • January 15, 2021
  • 1 reply
  • 5 views

When I click on "forgot password" I get a prompt that has as it's only option "try password again."

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1 reply

itonewbie
Level 15
January 15, 2021

Use this link and see if it works: https://accounts.intuit.com/account-recovery.html?offering_id=Intuit.apd.ito

You'll need to enter your phone number, email address, or user ID for the recovery.  If that's not possible, click on the link for Try something else, which will prompt you for more personal info.

In case none of these work, your only option is to call Intuit Support.

---------------------------------------------------------------------------------Still an AllStar