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Level 2
Feb 11, 2021 8:33 PM UTC
Question

firm physical address

Where do I change my firm's physical address?

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5 replies

itonewbie
Level 15
Feb 11, 2021 9:07 PM UTC
  1. In PTO, click on the gear icon in the bottom-left corner for Settings;
  2. In the popup, click on Firm Information under YOUR FIRM; and
  3. Click on the pencil icon under Firm Information, make the changes, and hit Save.

With the change of your physical address, make sure you have your EFIN updated with the IRS and verified again by Intuit.

---------------------------------------------------------------------------------Still an AllStar
Just-Lisa-Now-
Intuit Community Champion
Feb 11, 2021 9:09 PM UTC
Oh Intuit doesnt do it for you like everyone else?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Just-Lisa-Now-
Intuit Community Champion
Feb 11, 2021 9:08 PM UTC

You change it with IRS in your Eservices account, and update your EFIN application with the new address.  Once youve changed it there, you upload the EFIN application Summary with the new address to Intuit and they will update your firm information in the program.

This article says its for Lacerte and ProSeries, it doesnt list ProConnect specifically, but I think its the same for all

https://proconnect.intuit.com/community/license-information/help/register-your-efin-with-intuit-before-e-filing/00/4921

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
Feb 14, 2021 12:21 AM UTC

This worked for me. I had to "pretend" I was changing my efin and found a place to change my physical address. Thanks all!

itonewbie
Level 15
Feb 14, 2021 4:53 AM UTC

@WandaWoodall Have you already registered the new address with the IRS for the EFIN?  You can't just update that with Intuit without first updating that with the IRS.

---------------------------------------------------------------------------------Still an AllStar