Level 4

Smartvault 3x Price increase

Forum|Forum|4 years ago
September 1, 2021
1 reply
7 views

I have just received a call from Smartvault that they increasing the price from 360 to 960 per year (no smaller plan available). I was wondering which sharing system you guys use for your clients as I think an almost 3x price increase within a year is just ridiculous.

This topic has been closed for replies.

C

Christine Rep

Level 3

I didn't receive a call or the email they said they sent mid- December, just the invoice at the beginning of February, showing $960. They claim it is $40 per user, per month. I said I am just one user, so I should be charged $480 per year. Then they said, oh, it's a 2-user minimum. So outrageous! I don't even use most of their clunky applications, just their document storage. I am considering going back to DMS, I had been considering it originally, but was talked into SmartVault instead and was told the price wouldn't change. HA!

H

h0250722Author

Level 4

Yes it's really outrages as it is 300% more! Imagine we would increase our tax prep prices 300%. But hey, they are probaly not loosing 2/3 of their clients over this and therefore still make more money than before ... greedy and disgusting.

I ended up with drop box business as most of my clients already use a drop box account and it is free up to 2 GB. We will see how it is going next year.

C

Christine Rep

Level 3

Had you considered using ProSeries DMS. I had used it before. I like the way that both SmartVault and DMS printed so easily to them, with just a box to click in the program. Does it work that way with dropbox?

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