Late invoices
My accounts payable department is constantly receiving our Intuit/Lacerte invoices late. The reps I speak with are being told the invoices go out on time and they are blaming the post office. It is interesting how all my other vendors manage to get their invoices to me timely. On top of all that, they charge late fees that they won't reverse because "we gave you a credit once before". Then they lock my account over a "delinquent balance" of $1.63 in late fees (total for two months). What is wrong with the billing department? Anyone else with this issue? I am also posting to a couple society list serves and will be anxious to hear what they say outside of this forum, which is probably monitored and filtered.
