Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

When opening a client on a different computer the changes are not there

bparker
Level 1
We opened a client on a different computer and the changes we made were not there.  It had reverted to the original information
0 Cheers

This discussion has been locked. No new contributions can be made. You may start a new discussion here

1 Best Answer

Accepted Solutions
abctax55
Level 15

FWIW...you aren't alone:

https://accountants-community.intuit.com/questions/1892125-the-accountants-will-make-changes-in-the-...

But there isn't a real solution discussed.  Oops, well, maybe.   Here's a cut/paste in case you aren't a LTUG member:

To Lacerte's credit, Chris Bagget from the Supportability Analyst team reached out to me to troubleshoot.  We discovered that Sync Center was active on my server workstation.  Once we deactivated it and restarted the machine, the problem went away.



HumanKind... Be Both

View solution in original post

0 Cheers
1 Comment 1
abctax55
Level 15

FWIW...you aren't alone:

https://accountants-community.intuit.com/questions/1892125-the-accountants-will-make-changes-in-the-...

But there isn't a real solution discussed.  Oops, well, maybe.   Here's a cut/paste in case you aren't a LTUG member:

To Lacerte's credit, Chris Bagget from the Supportability Analyst team reached out to me to troubleshoot.  We discovered that Sync Center was active on my server workstation.  Once we deactivated it and restarted the machine, the problem went away.



HumanKind... Be Both
0 Cheers