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    User getting this error when filing

    arodriguez
    Level 1

    973435e7-f95f-4caa-998a-19383ce620c9.jpg

    When users are trying to submit some filings, they are getting this error.  No other user is using the file at the moment of error.

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    4 Comments 4
    George4Tacks
    Level 15
    Pregunta a tu instructor @

    Answers are easy. Questions are hard!
    arodriguez
    Level 1

    What do you mean?

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    George4Tacks
    Level 15

    The screen is NOT a Lacerte Screen. It appears to be some form of education evaluation. So, ASK THE INSTRUCTOR.

    Alternatively use Google to search the error. 

    This is a forum for tax professionals using one (or more) of the ProConnect, soon to be Intuit professional tax preparation softwares. 

     


    Answers are easy. Questions are hard!
    qbteachmt
    Level 15

    The error shows A: drive, which was Floppy Disk drives.

    The error shows .ctl file, which is Visual Studio or ActiveX related.

    So, whoever controls your network system or this computer has some system issue to resolve.

    How long since you closed everything and rebooted?

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