I called the CA FTB to cancel an est tax payment. The rep informed me there was no such payment for my client. The Acceptance Letter included said CA est. payment. ???

[angeli]

The FTB rep said that certain software may have included instruction for CA estimated taxes but these didn't get processed. I'm not sure where the fault lies. And who will bear the penalties and interest. I didn't get an Alert from Lacerte to watch out for this. Did anyone else have this experience?

[abctax55 · Accepted solution]

This known issue was addressed in this alert:

https://accountants-community.intuit.com/articles/1652073

And yes, lots of folks were upset.  Here's just one:

https://accountants-community.intuit.com/questions/1727468-warning-ca-2018-est-payments-set-to-come-...

[abctax55]

And this one from Spidell:

https://www.magnetmail.net/actions/email_web_version.cfm?ep=c_uDcZ4Ub1q1cNMs0FmTndWmqTaX8L2w7pV2fCBq...