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Scan import

mhullen
Level 1

Lacerte scan/import is creating duplicate entries for DIV, INT, 1099R, and Social Security entries. Also creates duplicate tax import files for all individual clients at the conclusion of the import.  We are not new to scan import but this is the first year we have experiences this issue.  Anyone else run into this?  We are going to discontinue importing until we have a solution.

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1 Comment 1
MartinHartwig
Level 1

We are experiencing duplicate tax import bookmarked files being placed in DMS, happens 100% of the time. But have not experienced duplicate postings going into the Lacerte program. 

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