I would contact the e-file help desk https://www.irs.gov/e-file-providers/e-help-desk-for-tax-professionals Be sure the name matches completely, the EIN is correct and possibly the Name Control (Screen 3) is wrong by what Lacerte generated. If you can get the original IRS letter assigning the number (CP 575?) it will be at the top of page 2.
I would contact the e-file help desk https://www.irs.gov/e-file-providers/e-help-desk-for-tax-professionals Be sure the name matches completely, the EIN is correct and possibly the Name Control (Screen 3) is wrong by what Lacerte generated. If you can get the original IRS letter assigning the number (CP 575?) it will be at the top of page 2.
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