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Level 5
March 3, 2021
Question

Service request

  • March 3, 2021
  • 6 replies
  • 16 views

How long are responses to service requests supposed to take this year? I have unanswered questions from February 24

This topic has been closed for replies.

6 replies

Level 2
March 3, 2021

I'm still waiting for a request from February 15.  Please help, Lacerte!!!

qbteachmt
Level 15
March 3, 2021

You didn't submit "service request" when you post on the internet, Here.

@CRSmithCPA 

"I'm still waiting for a request from February 15. Please help, Lacerte!!!"

This is not "Lacerte" but peer users on the internet. Your NC topic has been asked twice, but so far, no peer user has provided an answer. The topic is here:

https://proconnect.intuit.com/community/lacerte-tax-discussions/discussion/nc-schedule-s/00/127580

That's not a Support Ticket to get you a callback. But I found these for your reference:

https://proconnect.intuit.com/community/lacerte-tax-discussions/discussion/north-carolina-muni-bond-interest-add-back/00/129968

https://proconnect.intuit.com/community/lacerte-tax-idea-exchange/north-carolina-return-not-adding-back-non-state-tax-exempt/idi-p/130697

(you need to Vote on that one, if you like it)

 

Don't yell at us; we're volunteers
Ember123Author
Level 5
March 5, 2021

But I am waiting on a legit and serious Service request from 2/21. The last one before this took 2 weeks to answer and the answer wasn't an answer.


I am going to spend the next 3 days enjoying the outdoors and check back next week.🙂