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abctax55
Level 15
Jan 6, 2021 8:18 PM UTC
Question

Organizer Issues

@IntuitAustin 

Thanks for the recent update on the organizer issues.

I 'do' hope all the issues are fixed with the update tomorrow. 

That, however, doesn't mitigate the fact that I will have to pay an employee overtime to push the organizers out by Saturday. 

Some type of monetary consideration for those of us so inconvenienced is in order.

This topic has been closed for replies.

26 replies

abctax55
abctax55Author
Level 15
Jan 6, 2021 10:29 PM UTC
HumanKind... Be Both
IRonMaN
Level 15
Jan 7, 2021 12:47 AM UTC

I'm sure the check is in the mail.

Slava Ukraini!
abctax55
abctax55Author
Level 15
Jan 7, 2021 1:00 AM UTC

Suuuuuuuuuuuuuuuuuuuuuuuuure it is.

Hey, I've got a bridge I'm trying to sell.  Interested?

HumanKind... Be Both
sjrcpa
Level 15
Jan 7, 2021 2:03 AM UTC

The one we meet under?

The more I know the more I don’t know.
IntuitAustin
Level 10
Jan 7, 2021 3:56 PM UTC

Thank you for reaching out @abctax55. We understand that the organizer issues have been extremely frustrating and inconvenient and we sincerely apologize for this. We anticipate that today's release will clear the way for organizers to be sent immediately. We appreciate your patience as we worked to correct these issues.

 

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Level 2
Jan 8, 2021 6:43 PM UTC

We have the most recent update and have printed on both HP and other printers and our organizers are still not right.  Will this be fixed???????

abctax55
abctax55Author
Level 15
Jan 8, 2021 7:37 PM UTC

@Mize 

A known issue; my colleague has the same problem.  Lacerte is "working on it" with her.  If/when there's a solution, I'll post it.

Their first suggestion was to update HP drivers.  

HumanKind... Be Both
abctax55
abctax55Author
Level 15
Jan 9, 2021 12:38 AM UTC

Per my colleague, her Organizer printing issues were resolved by having her IT support download/update the drivers for the HP printer.  

Those of you still experiencing problems might want to give that a try.....

HumanKind... Be Both