Level 15

Question

Organizer Issues

26 replies
135 views

Thanks for the recent update on the organizer issues.

I 'do' hope all the issues are fixed with the update tomorrow.

That, however, doesn't mitigate the fact that I will have to pay an employee overtime to push the organizers out by Saturday.

Some type of monetary consideration for those of us so inconvenienced is in order.

Lacerte Tax

This topic has been closed for replies.

abctax55Author

Level 15

Bump.

@IntuitAustin

HumanKind... Be Both

IRonMaN

Level 15

I'm sure the check is in the mail.

Slava Ukraini!

abctax55Author

Level 15

Suuuuuuuuuuuuuuuuuuuuuuuuure it is.

Hey, I've got a bridge I'm trying to sell. Interested?

HumanKind... Be Both

sjrcpa

Level 15

The one we meet under?

The more I know the more I don’t know.

IntuitAustin

Level 10

Thank you for reaching out @abctax55. We understand that the organizer issues have been extremely frustrating and inconvenient and we sincerely apologize for this. We anticipate that today's release will clear the way for organizers to be sent immediately. We appreciate your patience as we worked to correct these issues.

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D

Darlene-Orlando

Level 2

When I logged in today, an update was available. I was hoping it was the update that would correct the organizers, but it either was not, or there are still some issues unresolved. Specifically, I did some test prints to see if the issues with the IRA account totals carrying over correctly and the issue when printing a blank organizer not printing the firm's information. Neither of these were resolved with the update I did today. So, my question would be, is there another update still scheduled for today or was this the update but not all issues were resolved? Is there a complete list of current organizer issues to be resolved? I signed up for the notifications but have never received a single email. Thank you.

IntuitAustin

Level 10

@Darlene-Orlando @TaxLadyTerri

Please check your program for updates to ensure you're on the latest version of Lacerte. The update went out around 11 AM CST

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abctax55Author

Level 15

Per my colleague, her Organizer printing issues were resolved by having her IT support download/update the drivers for the HP printer.

Those of you still experiencing problems might want to give that a try.....

HumanKind... Be Both

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