Persevering with a Unique Situation

[Ronhorvitz]

I had the pleasure of having Brittney patiently work on fixing an issue where my client files would not appear.  The situation was unique where I moved from an office server to a home situation.  The original rep did not understand the situation, but Brittney did, and I am glad she was able to help. Even though it took a while, the solution happened and it turned out great.

[IRonMaN]

Since you aren't the first to post something like this with the start of the new year, is Intuit giving you folks some freebies to post this?

[Strongsilence-CPA]

I have also wondered why people are posting the positive experiences with support.  Assuming good intentions, maybe these people express gratitude easily and freely in their lives?  Or not!