I am trying to upload my prep file and it is asking for a Master Password, which I don't remember ever setting up? How do I find it , if I try to reset, it asks for the old password....HELP
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You can update the prep file from within the program or my logging onto "My Account" at https://accounts.intuit.com/signin.html
I tried all of that and it starts all the update and then asks for the Master Password. That's the problem I'm having, I don't remember setting a Master Password, therefore I cannot reset it.
Any other solutions?
Thanks
I found this with a search on this forum (total shock that I could) https://proconnect.intuit.com/community/accounting/help/remove-a-forgotten-client-password-in-lacert...
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