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Massive errors after last update: "error during calculation" & forms blank

colinsbray
Level 3

Lacerte is useless for everyone in our office now... "error during calculation" pop ups and when you got to the Forms tab there is nothing there. Is anyone else having this issue and/or have a fix?

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1 Solution

Accepted Solutions
abctax55
Level 15

crap, sorry ....... I'm not going to update until much later then.

gonna be a long, long, long season 😫

"Tax software is no substitute for a professional tax preparer"

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7 Comments 7
abctax55
Level 15

Not me (not yet...).

Always:

1) reboot, hard reboot.

2) reinstall using WebSetUp and force it *even* if it says you are up-to-date.

Let us know.

 

"Tax software is no substitute for a professional tax preparer"
colinsbray
Level 3

I know at least a few of the folks in the office have already tried this. Thank you though.

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abctax55
Level 15

crap, sorry ....... I'm not going to update until much later then.

gonna be a long, long, long season 😫

"Tax software is no substitute for a professional tax preparer"
colinsbray
Level 3

No doubt you are right... So right I am tempted to click "accept as solution" 🤕

abctax55
Level 15

Please do... Intuit rewards my handsomely if I get enough solves.   /S

I just wish it had worked for you.  

"Tax software is no substitute for a professional tax preparer"
abctax55
Level 15

I just checked another list-serve specific to Lacerte and nothing is being reported.

Who'd ya' p.off lately ??

"Tax software is no substitute for a professional tax preparer"
George4Tacks
Level 15

Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...

P.S. I try NOT to use the in product Update. Instead I run 20YY Lacerte Web Setup as it does a much cleaner install. 

 


Here's wishing you many Happy Returns
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