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Level 1

I cannot close the screen "Individual User Options" so I can't access the 2020 software

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2 Comments 2
Level 15

Try Alt + F4 to close the window. 

Use Ctrl + Alt + Del to start the task manager and close Lacerte. 

Restart and try again


Here's wishing you many Happy Returns
Level 1

Thanks George4tracks.  It was an incorrect path (internal issue)