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Elevate 2026
Tax Day isn't the finish line — grow your firm at our two-day virtual conference
Free CPE/CE
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JamesF
Level 1
02-06-2021
11:54 AM
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I cannot close the screen "Individual User Options" so I can't access the 2020 software
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George4Tacks
Level 15
02-06-2021
03:44 PM
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Try Alt + F4 to close the window.
Use Ctrl + Alt + Del to start the task manager and close Lacerte.
Restart and try again
Answers are easy. Questions are hard!
JamesF
Level 1
02-06-2021
04:36 PM
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Thanks George4tracks. It was an incorrect path (internal issue)
