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Lacerte Program Disappears
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gk1
Level 2
03-08-2022
07:36 AM
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after i log in the whole program looks like it is loading and then it just disappears. it is not minimized as i checked task manager. help.
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DatabaseRobert
Level 4
03-08-2022
09:46 AM
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When I see something like this, where the program is definitely running (lit bar beneath the program indicator in my Taskbar) but not visible, I assume that Windows has put it somewhere off-screen.
Switch to some other program (like Notepad).
Click on the Taskbar icon for Lacerte (so that you KNOW it is the active program).
Alt+Space (to activate the program-window menu, at top left corner).
M (to 'm'ove the window).
Hit a couple of the arrow keys, up left left up.
Now move the mouse around.
Your program window should come into view on one of your screens.
Robert
