Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View Lacerte Hot Topics.
See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View Lacerte Hot Topics.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- Lacerte Tax
- :
- Lacerte Tax Discussions
- :
- Lacerte Program Disappears
Lacerte Program Disappears
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
gk1
Level 2
03-08-2022
07:36 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
after i log in the whole program looks like it is loading and then it just disappears. it is not minimized as i checked task manager. help.
Labels
1 Comment 1
DatabaseRobert
Level 4
03-08-2022
09:46 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
When I see something like this, where the program is definitely running (lit bar beneath the program indicator in my Taskbar) but not visible, I assume that Windows has put it somewhere off-screen.
Switch to some other program (like Notepad).
Click on the Taskbar icon for Lacerte (so that you KNOW it is the active program).
Alt+Space (to activate the program-window menu, at top left corner).
M (to 'm'ove the window).
Hit a couple of the arrow keys, up left left up.
Now move the mouse around.
Your program window should come into view on one of your screens.
Robert
