Error while getting calculation data from engine

[Tony P]

Anybody run into this message: 

6/7/20 8:57:23 AM - Problem occurred during TnStartApplication execution.
Error while getting Calculation Data from engine START_JAVA_ENGINE

ATE call failed.

com/intuit/engine/ATE/calc/glo/common/GlobalCalc: ATEExceptionMessage:{-Caused by: java.lang.NullPointerException



+ Unable to add jar url for classname: com.intuit.engine.ATE.calc.glo.common.GlobalCalc using jar path: null

+ Caused by: java.lang.NullPointerException-}

.NET-side stack trace:

at com.jnbridge.jnbproxy.ExceptionFactory.throwException(JNBException e, Hashtable objMap)

at com.intuit.engine.ATE.output.hierarchy.RTCalcOutput.calculate(Boolean arg0)

at Intuit.ATEBridge.Implementation.BATECalc.<>c__DisplayClass2_0.<Calculate>b__0()

at Intuit.ATEBridge.Threading.StaSynchronizationContext.<>c__DisplayClass23_0`1.<RunFromStaThread>b__0()

at System.Threading.Tasks.Task`1.InnerInvoke()

at System.Threading.Tasks.Task.Execute()

Java-side stack trace:

java.lang.NoClassDefFoundError: com/intuit/engine/ATE/calc/glo/common/GlobalCalc

at java.lang.ClassLoader.defineClass1(Native Method)

at java.lang.ClassLoader.defineClass(Unknown Source)

at java.security.SecureClassLoader.defineClass(Unknown Source)

at java.net.URLClassLoader.defineClass(Unknown Source)

at java.net.URLClassLoader.access$100(Unknown Source)

at java.net.URLClassLoader$1.run(Unknown Source)

at java.net.URLClassLoader$1.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

at java.net.URLClassLoader.findClass(Unknown Source)

at com.intuit.engine.ATE.common.ATEClassLoader.findClass(ATEClassLoader.java:180)

at java.lang.ClassLoader.loadClass(Unknown Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

at java.lang.ClassLoader.defineClass1(Native Method)

at java.lang.ClassLoader.defineClass(Unknown Source)

at java.security.SecureClassLoader.defineClass(Unknown Source)

at java.net.URLClassLoader.defineClass(Unknown Source)

at java.net.URLClassLoader.access$100(Unknown Source)

at java.net.URLClassLoader$1.run(Unknown Source)

at java.net.URLClassLoader$1.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

at java.net.URLClassLoader.findClass(Unknown Source)

at com.intuit.engine.ATE.common.ATEClassLoader.findClass(ATEClassLoader.java:180)

at java.lang.ClassLoader.loadClass(Unknown Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

at java.lang.Class.getDeclaredConstructors0(Native Method)

at java.lang.Class.privateGetDeclaredConstructors(Unknown Source)

at java.lang.Class.getConstructor0(Unknown Source)

at java.lang.Class.newInstance(Unknown Source)

at com.intuit.engine.ATE.output.hierarchy.RTCalcOutput.CreateCalcInstance(RTCalcOutput.java:546)

at com.intuit.engine.ATE.output.hierarchy.RTCalcOutput.DoCalculate(RTCalcOutput.java:624)

at com.intuit.engine.ATE.output.hierarchy.RTCalcOutput.calculate(RTCalcOutput.java:408)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.jnbridge.jnbcore.JNBDispatcher.booleanVirtualCall(Unknown Source)

at com.jnbridge.jnbcore.JNBDispatcher.call(Unknown Source)

at com.jnbridge.jnbcore.server.sharedmem.SharedMemRequestHandler.handleRequest2(Unknown Source)

at com.jnbridge.jnbcore.server.sharedmem.SharedMemRequestHandler.handleRequest(Unknown Source)

Caused by: java.lang.ClassNotFoundException: Unable to add jar url for classname: com.intuit.engine.ATE.calc.glo.common.GlobalCalc using jar path: null

at com.intuit.engine.ATE.common.ATEClassLoader.addUrlForClass(ATEClassLoader.java:209)

at com.intuit.engine.ATE.common.ATEClassLoader.findClass(ATEClassLoader.java:184)

at java.lang.ClassLoader.loadClass(Unknown Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

... 39 more

Caused by: java.lang.NullPointerException

at java.io.File.<init>(Unknown Source)

at com.intuit.engine.ATE.common.ATEClassLoader.addUrlForClass(ATEClassLoader.java:204)

... 42 more

[George4Tacks]

Is this for all clients or maybe just one?

First - try Restart of windows and give it another try.

If that fails, reinstall Lacerte using the Force option https://proconnect.intuit.com/community/help-articles/help/how-to-perform-a-force-install-of-lacerte...

[taxmandg]

got the same message all day today. can not calculate any return in the 2019 module