Error message while printer 2020 Organizers

[bforrest]

I have been successfully printing Organizers for a day and a half when I suddenly got the following message and can no longer print Organizers.  

     "Client(s) failed during processing:  48015"

What does this message mean and how do I fix it?

[George4Tacks]

Is 48015 a client number? Is that client locked? 

[bforrest]

Yes, the 48015 is a client number, however, the client is not locked.  Each client I have tried in the last 1 1/2 hrs has not printed and none of them are locked.  I have tried rebooting my machine and still no luck.

[lkd0830]

I'm having the same issue, exactly as you described.  Were you able to resolve the issue?

[George4Tacks]

Try this https://proconnect.intuit.com/community/individual/help/client-failed-during-processing-attempting-t...

[David10]

Hi All

Any updates or fast solutions to the issue with not printing organizer ? 

It seems like you have to be an IT person to do what article suggest.

Thanks, 

[George4Tacks]

Back up that specific client. Unlock the client. Try to print. 

[carolsawaya858]

Did you resolve the organizer printing issue? I am trying to print and have the same issues.

[abctax55]

Back up that specific client. Unlock the client. Try to print. 

DID you try George's suggestion?

[carolsawaya858]

After two hours on the phone with Lacerte, it seems the issue is the engagement letter that I added to the organizer. The organizers do not print and kick me out of Lacerte 2020 when printing with the engagement letter. Once I suppress the engagement letter, or use the default letter from Lacerte, there is no issue printing.

[abctax55]

I print an engagement letter - one that I have customized over the last 15-plus years - with all my organizers.  I have *never* had a problem.  

Maybe try copy/paste to an new engagement letter (name it some thing different, obviously...) and avoid any special characters - use just letters & numbers.