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Does tools hub reset preferences?

etrent17
Level 1

Today I had an issue where Lacerte opened a pop up off-display. The issue caused Lacerte to be unusable for my accountant, and his question was if the tools hub "reset lacerte display" also makes a reset for preferences?

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Accepted Solutions
IntuitRebecca
Moderator
Moderator

Hi etrent17,

No - the tool will only reset his display configuration for the Lacerte program. It won't change or reset any of his User Options (settings). 

- Rebecca

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2 Comments 2
IntuitRebecca
Moderator
Moderator

Hi etrent17,

No - the tool will only reset his display configuration for the Lacerte program. It won't change or reset any of his User Options (settings). 

- Rebecca

etrent17
Level 1

Thank you for the quick response, this answered my question

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