Level 2

Question

DoBeforeInitialize;Exception=Error initializing config. access violation at address 0069CCD26 in module 'w20tax.exe'. Read of address 00000000

7 replies
185 views

i need help my 2020 lacerte wont even open just an error window. what to do, help. thank you

Lacerte Tax

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abctax55

Level 15

1) Close & re-open

2) Reboot, hard

3) Reinstall using WebSetUp

HumanKind... Be Both

D

Dina2Author

Level 2

thank you i been trying that, still not working. been on hold for an hour now still no technician to help me.

George4Tacks

Level 15

Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-lacerte-tools-hub/00/71892?src=lctoolhub51420 Use it to do the websetup /FORCE

Answers are easy. Questions are hard!

Puravidacpa

Level 3

Hi there Dina2,

I'm getting the same error with the 2021 Lacerte that you had with the 2020 -- did you ever get a workaround or solution to resolve this? The restarting/uninstalling and reinstalling options haven't worked for me...

George4Tacks

Level 15

http://blog.mpecsinc.ca/2011/09/lacerte-2010-error-error-initializing.html

Answers are easy. Questions are hard!

Puravidacpa

Level 3

I got the solution for anyone who has this issue in the future with this error code. My Lacerte is not on a server with multiple users, so for this case where it's on your local drive go to your local drive -> Lacerte->21tax and in that folder find the OPTION21 (or optiontaxyear) folder and simply add somethign to the name... the Lacerte IT help had me do option21.bad or something like that. This resets Lacerte and it magically opened afterwards!

L

LockonCC

Level 2

Thank you! We were having the following error for a single user on a single machine in a server-based environment:

"dobeforeinitialize exception = operation aborted"

I tried everything from reinstall, repair, Lacerte Hub Tool, DISM, SFC, etc, etc... after I realized that other users on the same computer can open Lacerte, I searched and found your note... I searched the OptionXX folder on the server for files containing the user's computer name (not their username), deleted them and boom! The user was able to login.

Thank you for the hint!!!

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