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    Cannot move between client types. System freezes

    jowinch
    Level 2

    When moving between different client types the system locks up.  Need to close our of Lacerte and then log back in.  Anyone having this problem and any solutions

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    2 Comments 2
    TylorValdez1
    Employee
    Employee

    Try running websetup force from the Lacerte tools hub. Here is a link to download the tool.

    https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...

     

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    jowinch
    Level 2

    Thank you.  I will run that tool and see if it helps.

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