Cannot load old lacerte software 2010 -2012 Error message

Forum|Forum|6 years ago
December 16, 2019
2 replies
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Lacerte Tax

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Best answer by BRichardsCPA

Here is what I did.

Make sure the folder exists first. For instance, if you are attempting to download 2010, make sure the folder "10tax" is there. Also, put the 2010 Prep file in that 10tax folder BEFORE you start the installation.

abctax55

Level 15

You want us to guess the error message?

If you tell us, *we* might be able to help.

HumanKind... Be Both

abctax55

Level 15

Is it related to the preparer file?

HumanKind... Be Both

George4Tacks

Level 15

https://accountants-community.intuit.com/articles/1860308-how-to-download-and-install-prior-year-lacerte Which states:

How to download and install prior year Lacerte

Sign in to My Account.
Select Previous Years.
Click on the desired year in the dropdown menu.
Select the Download 20YY or Download Full CD Image button.
Double-click on the downloaded file to run it.
Follow the prompts on screen to complete the installation.

If you haven't installed this year of Lacerte on your computer before, you'll need to install a prep file, too.

But the years in question are at https://accountants.intuit.com/tax/lacerte/downloads/prior-year-downloads.jsp (Maybe, depending on how much Intuit breaks before you get there)

You can download prior year prep files through the current year product. Settings > Update Preparer Information

Answers are easy. Questions are hard!

B

brianalanlang

Level 3

I have the same problem but strangely only for 2011 but not 2010 or 2012. Nonetheless cannot install 2012 (which worked fine on my old Windows 7 machine).

@George4Tacksthis error occurs in the installation process so pasting instructions doesn't help. You must have better things to do than this.

George4Tacks

Level 15

@brianalanlang have you tried the FORCE install?

P.S. Thanks for helping me to manage my time.

Answers are easy. Questions are hard!

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