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C
cd57
Level 2
April 26, 2020
Question

Cannot efile a return

  • April 26, 2020
  • 2 replies
  • 4 views

Lacerte will not let me efile a return.  It says I need to update my software.  I go to Lacerte Updates and  it says I'm on the most current version.  I check my available Lacerte updates and there is nothing there.

Any suggestions?

This topic has been closed for replies.

2 replies

George4Tacks
George4Tacks
Level 15
April 26, 2020

Sometimes, it is as simple as a restart of your system after update. Try that.

If that fails try this FORCE install https://proconnect.intuit.com/community/hel

-articles/help/how-to-perform-a-force-install-of-lacerte/00/4743

Answers are easy. Questions are hard!
    C
    cd57Author
    Level 2
    May 3, 2020

    I did the force install and it worked.  Thank you so much!

      C
      cpaok
      Level 3
      April 27, 2020

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