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leesheftel
Level 1
Jul 2, 2022 8:50 PM UTC
Question

update software 2018

when I try to open 2018 Lacerte it says I need to update the software and the browser does not support it.  so how do I update the software if I can't get into the program?

This topic has been closed for replies.

3 replies

abctax55
abctax55
Level 15
Jul 2, 2022 10:20 PM UTC

Go to Windows 'Start' key & run WebSetUp.  Force install if necessary, and no, you won't lose your data.

Or use the Lacerte Tax Hub, if you've downloaded it. 

HumanKind... Be Both
    abctax55
    abctax55
    Level 15
    Jul 2, 2022 10:23 PM UTC

    Here's one of the previous threads on the issue; see Q10 & the answer for links on the "how to", including downloading from 'myaccount'.

    https://proconnect.intuit.com/community/lacerte-tax-news-updates/discussion/microsoft-ie11-deprecation-and-what-it-means-for-lacerte/00/216490

    HumanKind... Be Both
      User_61
      User_61
      Level 7
      Jul 5, 2022 8:49 PM UTC

      Lacerte login error 7/22 - Intuit Accountants Community

      Try the above fix mentioned in the link ↑ when attempting to log-in to 2018

      Lacerte Login error: "You’ll need to update your software to access your Intuit Account here"

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