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Level 2
January 28, 2021
Question

Scanner

  • January 28, 2021
  • 1 reply
  • 2 views

Bought a new scanner.  How do I change the settings in Lacerte?  Can't seem to find the place to change the setting.  I have been waiting for an hour for a tech from Lacerte t

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1 reply

George4Tacks
Level 15
January 28, 2021

Lacerte? or DMS? 

You need to go to the windows device settings and delete the old one. 

Please do not be offend of where this help is from. I am one of the dummy seniors.

https://www.dummies.com/computers/for-seniors-how-to-change-scanner-settings/

Here is some help with DMS scanner. https://proconnect.intuit.com/community/help-articles/help/dms-does-not-recognize-a-new-or-existing-scanner/00/4707

You can also click ARTICLES in the search for SCANNER https://proconnect.intuit.com/community/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&filter=location&location=category%3A302&q=scanner

 

 

Answers are easy. Questions are hard!