Problems with Kaspersky anti-virus software

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Has anyone been having troubles with Lacerte working with Kaspersky anti-virus software? I've used Kaspersky for 15+ years without any compatibility problems, but just these past few weeks Kaspersky won't let the communications manager work in Lacerte. This is happening on 2019 - 2021 Lacerte but not earlier. Lacerte support says to set Kaspersky so it accepts Lacerte, but it seems strange this is just now happening.

Lacerte Tax

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DrphibesAnswer

Level 6

Here you go with a solution:

https://proconnect.intuit.com/community/lacerte-tax-discussions/discussion/kaspersky-deleting-commgr20-dll-and-commgr19-dll-lacerte-no/01/229448#M39557

Actually had to do the same thing with 2021 also. Pain in the ...

George4Tacks

Level 15

There have been many users with that problem.

https://proconnect.intuit.com/support/en-us/help-search?filter=Lacerte+Tax&filter=Lacerte+Tax+Planner&advanced=false&allow_punctuation=false&filter=location&location=category%3A302&q=kapersky&uid=la1lam9p

Answers are easy. Questions are hard!

B

BUCKB

Level 2

Along the same line - has anyone had any problems with QuickBooks version 2022 - the program says it has lost connection (with the server) and then aborts the program and we have to log back in. Just started the last 2 weeks. It aborts about every 10 Minutes!!