PDF Attachment issue

6 replies
71 views

I've attached a pdf to a return and continue to get an error saying that no pdf is attached. I am able to view the pdf, it is under the size requirement and it is not corrupted. Why is it giving me this issue?

Lacerte Tax

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sjrcpaAnswer

Level 15

Did you pick the correct (per Lacerte) attachment from the drop down list?

The more I know the more I don’t know.

sjrcpaAnswer

Level 15

Did you pick the correct (per Lacerte) attachment from the drop down list?

The more I know the more I don’t know.

V

victor1Author

Level 2

Yes. It is a 1098-c and i made sure to correctly add it to the right form and activity

K

K949

Level 2

did you get your attachment of Form 1098-C ? Im having the same problems

Karron

Drphibes

Level 6

Yup, same problem. Submitted to Lacerte for about 10 days ago as a service request with no response. I ended up printing and re-scanning the document. I think some .pdf versions are not registering properly.

Drphibes

Level 6

So I solved my .pdf attachment problem by scanning the form using a different program (actually older Adobe Acrobat Professional) and the form attached and registered correctly. It seems that there are .pdf formats the the program does not like.

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