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Level 1
Sep 24, 2021 7:24 PM UTC
Question

Not Responding

Since around June, my individual 2020 tax program gives me an annoying not responding message and freezes during input.  I have only 1 of 4 computers using the network and I seem to be the only one having the problem.  Our IT person says he's got another client having the same problem.  Inconsistent as to users within the same office.  The Lacerte Techs are useless.  Am I the only one? 

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1 reply

Level 2
Oct 8, 2021 7:40 PM UTC

We are having the same issue - two machines in the office lock up constantly no help given