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Level 4
February 2, 2021
Solved

Massive errors after last update: "error during calculation" & forms blank

  • February 2, 2021
  • 2 replies
  • 31 views

Lacerte is useless for everyone in our office now... "error during calculation" pop ups and when you got to the Forms tab there is nothing there. Is anyone else having this issue and/or have a fix?

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Best answer by abctax55

crap, sorry ....... I'm not going to update until much later then.

gonna be a long, long, long season 😫

2 replies

abctax55
Level 15
February 2, 2021

Not me (not yet...).

Always:

1) reboot, hard reboot.

2) reinstall using WebSetUp and force it *even* if it says you are up-to-date.

Let us know.

 

HumanKind... Be Both
Level 4
February 2, 2021

I know at least a few of the folks in the office have already tried this. Thank you though.

abctax55
abctax55Answer
Level 15
February 2, 2021

crap, sorry ....... I'm not going to update until much later then.

gonna be a long, long, long season 😫

HumanKind... Be Both
George4Tacks
Level 15
February 2, 2021

Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-lacerte-tools-hub/00/71892?src=lctoolhub51420

P.S. I try NOT to use the in product Update. Instead I run 20YY Lacerte Web Setup as it does a much cleaner install. 

 

Answers are easy. Questions are hard!