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Level 2
Feb 24, 2021 10:31 PM UTC
Solved

Lacerte Worksheets freezing program

When we attempt to view a worksheet  or statement in the forms tab in Lacerte it is freezing the program, has anyone else experienced this?  

Any help would be appreciated.

 

This topic has been closed for replies.
itonewbie
itonewbieAnswer
Level 15
Feb 24, 2021 11:42 PM UTC
  • Do you have enough RAM?
  • Try restarting the PC (which I suppose you have already done before posting this question);
  • Try running WebSetup to force a reinstall; and
  • Try using Lacerte Tool Hub.

https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-lacerte-tools-hub/00/71892

 

---------------------------------------------------------------------------------Still an AllStar

3 replies

itonewbie
itonewbieAnswer
Level 15
Feb 24, 2021 11:42 PM UTC
  • Do you have enough RAM?
  • Try restarting the PC (which I suppose you have already done before posting this question);
  • Try running WebSetup to force a reinstall; and
  • Try using Lacerte Tool Hub.

https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-lacerte-tools-hub/00/71892

 

---------------------------------------------------------------------------------Still an AllStar
austin2Author
Level 2
Feb 25, 2021 12:05 AM UTC

The lacerte toolhub reset display fixed it.

Thanks for the tip on the toolhub!

itonewbie
Level 15
Feb 25, 2021 1:02 AM UTC
---------------------------------------------------------------------------------Still an AllStar