Lacerte Updates is greyed out

I need to update to convert a draft form to an IRS approved form but the updates are greyed out in my software. Please help

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Level 15

Have you tried any of these?

---------------------------------------------------------------------------------Still an AllStar

Level 15

@oppor Which form? Greyed out should mean all updates have been installed.

Answers are easy. Questions are hard!

Level 15

Have you tried any of these?

---------------------------------------------------------------------------------Still an AllStar

Level 3

i am using 2022 lacerte and cannot get updates.

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