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ReneeMc
Level 2
Feb 21, 2024 1:09 AM UTC
Question

Lacerte update

The download appears to be stuck.  Running for nearly an hour.

    This topic has been closed for replies.

    4 replies

    sjrcpa
    sjrcpa
    Level 15
    Feb 21, 2024 1:51 AM UTC

    It happens sometimes.

    Close the program, maybe reboot, and try again.

    The more I know the more I don’t know.
      PamC
      Level 7
      Feb 21, 2024 2:43 PM UTC

      This usually works for me.  There's also something in the Tool Hub that helps, but I don't remember what it's called.

      I encountered this a lot last year and found if I first run updates on the newest (also fastest) workstation in my network I have no problems.  

        strongsilence
        Level 10
        Feb 21, 2024 1:41 PM UTC

        This happened to me more times than I cared for in Tax Season 2022. I decided to buy the Hosted product and have been happy ever since. They do downloads for me.

        User_61
        User_61
        Level 7
        Feb 21, 2024 9:22 PM UTC

        Three words. Lacerte Tool Hub

        After installation of the Hub. Choose Install and WebSetup/force .. that'll get your updates flowing. 

        ♫ faint buzzing noise ♪
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