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M
midgcpa
Level 2
April 22, 2020
Question

lacerte status update

  • April 22, 2020
  • 1 reply
  • 0 views

lacerte client menu status does not update and will not save changes.  any fix?

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1 reply

George4Tacks
George4Tacks
Level 15
April 22, 2020

Press the Windows key > Type "2019 Lacerte Web Setup" > hit Enter

That will start the regular install which is much cleaner than the update process. Replace 2019 with any of the year, e.g. 2018 which has recent updates, to start the clean install of it.

If that fails, follow this FORCE install https://proconnect.intuit.com/community/help-articles/help/how-to-perform-a-force-install-of-lacerte/00/4743

 

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