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Drphibes
Level 6
Nov 24, 2024 2:26 AM UTC
Question

Lacerte Program Error ITIN

I have a client who has a spouse who just obtained her ITIN.  I have seen the letter from the IRS.  However, once entered, Lacerte is giving an  error of invalid SS or ITIN.  here is what I get pressing F1 in the program:

The valid range for an Individual Taxpayer Identification Number are as follows: 900-70-0000 through 999-88-9999, 900-90-0000 through 999-92-9999, and 900-94-0000 through 999-99-9999. .The valid range for the ITIN "Area" (the first three number's) is 900 through 999. The valid range for the ITIN "Group" (the second two number's) is 70 through 88, 90 through 92, and 94 or above. The valid range for the ITIN "Serial" (the last four number's) is 0000 through 9999.

This is incorrect per the IRS.  There is a group of 50 to 65 missing in the program for the middle 2 digits of the ITIN.  Lacerte needs to update the program.  Have State returns to e-file.

This topic has been closed for replies.

7 replies

Level 6
Nov 25, 2024 12:02 AM UTC

In ProSeries we are able to "uncheck" the Intuit error checking and send the returns to IRS anyway.

Will that work in Lacerte?

[For us it is last step before sending the efile from EFILE database]

Drphibes
DrphibesAuthor
Level 6
Nov 27, 2024 6:48 AM UTC

Yes, that option is available for some things.  I'll try it.

Drphibes
DrphibesAuthor
Level 6
Dec 3, 2024 6:38 AM UTC

Now support wants me to send them the IRS evidence on the middle digit ranges.  Frick'n took me 2 seconds to look up.  This bites!

Level 3
Dec 3, 2024 7:31 AM UTC

The error occurs because Lacerte's ITIN validation range is outdated and doesn't include the "50-65" group. Confirm the ITIN is valid per the IRS letter, then contact Lacerte support to report the issue and request an update. Meanwhile, manually review entries for accuracy or consider alternative filing methods if urgent.

Drphibes
DrphibesAuthor
Level 6
Jan 31, 2025 2:06 AM UTC

Lacerte basically said, sorry Charlie for 2023.  Had to file it by paper.  No problem for 2024.