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Level 2
Sep 16, 2020 3:15 AM UTC
Question

Lacerte has crashed, now password doesn't work, reset doesn't work 4 hours until deadline.

Is this just me, or is this a Lacerte issue that is happening at the worst time imaginable?

I still have a dozen returns I'm trying to submit and I'm now locked out of my software and everything I try I get "Oops, something went wrong".

This topic has been closed for replies.

5 replies

Level 2
Sep 16, 2020 3:17 AM UTC

I am having the same issue

mgledhillAuthor
Level 2
Sep 16, 2020 3:17 AM UTC

I think it just resolved itself.  I'm back in.  I can't deal with that sort of extra stress right now.  Geez!

Have a good night.

Level 2
Sep 16, 2020 3:19 AM UTC

same here

Level 2
Sep 16, 2020 3:19 AM UTC

Same to us.  Can't believe it.

Level 2
Sep 16, 2020 3:22 AM UTC

We had the same problem. Thankfully we, too, were able to log back in.