Skip to main content
Level 1
December 7, 2019
Solved

Lacerte communication message when trying to e-file.

  • December 7, 2019
  • 1 reply
  • 7 views

Hello support,

Randomly when trying to e-file from within Lacerete, we're getting a message about the data transfer being interrupted. 

In the past, we were told to confirm communication to 12.179.134.65 and 199.16.137.83. Are there any other IPs that need to be made sure communication is open?

We've also followed: https://accountants-community.intuit.com/articles/1861054-firewall-and-anti-virus-software-configuration-for-lacerte-tax

I have attached the screenshot of the message.

Thanks

This topic has been closed for replies.
Best answer by abctax55

Just FYI....this is NOT support.  This is a peer-to-peer users of the software forum.

I randomly get the same message; it usually clears itself quickly for me (but my internet can be a bit temperamental)

1 reply

abctax55
abctax55Answer
Level 15
December 7, 2019

Just FYI....this is NOT support.  This is a peer-to-peer users of the software forum.

I randomly get the same message; it usually clears itself quickly for me (but my internet can be a bit temperamental)

HumanKind... Be Both