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kb3byu
Level 3
Oct 7, 2021 11:55 AM UTC
Question

Lacert 2020 Won't start

My Lacerte 2020 won't start from the desktop.  When I double click the program the blue tornado will spin for about 15 seconds but nothing happens.  Can someone give me a fix?  Thanks

Jim Mahoney

Allentown, PA

This topic has been closed for replies.

7 replies

George4Tacks
George4Tacks
Level 15
Oct 7, 2021 2:28 PM UTC

Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-lacerte-tools-hub/00/71892?src=lctoolhub51420

First try should be the FORCE websetup

Answers are easy. Questions are hard!
    kb3byuAuthor
    Level 3
    Oct 7, 2021 6:43 PM UTC

    Thanks I'll give it a try. 

    Is this a new version and do I have to manually remove any previous versions of the tool?

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