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Level 1
December 7, 2019
Solved

How do i import client data from jump drive

  • December 7, 2019
  • 2 replies
  • 35 views
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Best answer by George4Tacks

IF the data was a back from Lacerte to the jump drive, THEN you can use Restore from the client screen of Lacerte to get it back. 

IF the data was simply copied from a Lacerte drive,using drag and drop, THEN you need to try again so that the first option will work for you. 

Data is stored in a convoluted manner and you can not simply copy a file and have it work on a new machine. 

2 replies

Kathi_at_Intuit
Moderator
December 7, 2019
Is the data a backup?
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George4Tacks
Level 15
December 7, 2019

IF the data was a back from Lacerte to the jump drive, THEN you can use Restore from the client screen of Lacerte to get it back. 

IF the data was simply copied from a Lacerte drive,using drag and drop, THEN you need to try again so that the first option will work for you. 

Data is stored in a convoluted manner and you can not simply copy a file and have it work on a new machine. 

Answers are easy. Questions are hard!