Level 2

Question

horrible customer service

12 replies
57 views

What's the average hourly wait to speak to someone at Lacerte - to buy an additional product no less?

Lacerte Tax

This topic has been closed for replies.

S

SaccoAuthor

Level 2

I suppose if everyone complains maybe they will listen - this is enough to drive me somewhere else

BobKamman

Level 15

About the same wait as to speak to someone at IRS, about how much tax to pay.

George4Tacks

Level 15

Ask your question here before hitting the endless queue.

Answers are easy. Questions are hard!

S

SaccoAuthor

Level 2

Nope, I want to start a revolution against Intuit - get more **bleep** people to answer the phones.

George4Tacks

Level 15

The scanner user is different from the horrible service person. We still don't know the problem that the horrible service person was hoping to solve.

Answers are easy. Questions are hard!

V

vlcpa001

Level 2

I have been waiting for an hour just to find out how to change my scanner settings. I AM in the process of dumping this program soon. Love the program for 25 years but BAD support - ever since Intuit took over.

Just-Lisa-Now-

Intuit Community Champion

How will the scanner be used with the tax program?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

IRonMaN

Level 15

After reading the activity in this post, I just have one question ------------------ Who's on first?

Slava Ukraini!

abctax55

Level 15

Who's on first?

Obviously, "I" don't know 🤐

HumanKind... Be Both

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