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vadtey61
Level 1
Jan 18, 2024 5:35 AM UTC
Question

Help Resetting Primary Password

Hi Community,

Can anyone help direct me on how to reset my Primary Password. I am trying to update Prep File for 2023 tax year but forgot the Primary Password.

 

This topic has been closed for replies.

1 reply

George4Tacks
George4Tacks
Level 15
Jan 18, 2024 4:18 PM UTC

I believe it is your password to enter the program. This may help to find a resolution https://accountants.intuit.com/support/en-us/help-article/login-password/resolving-sign-problems-signing-tax-product/L5nQY5HMO_US_en_US?uid=lrjf0b5n

 

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