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Level 2
Dec 7, 2019 5:03 PM UTC
Solved

Has anyone experienced Lacerte application hangs with Windows 10 version 1903?

Has anyone seen application hangs when using Windows 10 version 1903 and the data on a Windows Server 2012-R2 share using a mapped drive letter? We are seeing that Windows Defender real-time scanning has to be disabled to not have these application hangs. We have applied all the folder exclusions and more as recommended in the Lacerte AV article. If the data is placed on a desktop OS drive share the delays do not occur. The server is not taxed at all. Everything is super fast.

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George4Tacks
Level 15
Dec 7, 2019 5:04 PM UTC

I do not believe you are alone. Try the FORCE install from this link https://accountants-community.intuit.com/articles/1859152-running-the-lacerte-web-setup-with-the-force-switch

Answers are easy. Questions are hard!

4 replies

George4Tacks
Level 15
Dec 7, 2019 5:04 PM UTC
Answers are easy. Questions are hard!
alpAuthor
Level 2
Dec 7, 2019 5:04 PM UTC
TY for the reply. We are not having an installation issue. The installed and fully updated app hand randomly during use. Lacerte states a domain based configuration is - not - supported.