Level 3

Question

Fast Path Membership

Forum|Forum|5 years ago
January 7, 2021
4 replies
18 views

I decided after 20+ years to try a new software due to the lack of customer support available from Lacerte. I have two returns to efile for the 2019 tax year of which I paid for and am being denied unless I pay the $484 to renew the fast path. Does anyone have input or advice? Cannot believe it has to be renewed for a year I am not even going to use! So frustrating, and in my opinion we should have access to our complete 2019 program if we paid for it!

Lacerte Tax

This topic has been closed for replies.

sjrcpa

Level 15

Yes it sucks but that is the way it is. Pay up or prepare them in your new software.

We complained when they first instituted this several years ago. You can see where that went.

The more I know the more I don’t know.

K

kristinacoleyAuthor

Level 3

Thank you for the reply and am now convinced that leaving Lacerte was the best thing I could have done.

Thanks again!

abctax55

Level 15

Please share what software you switched to, as many of us are considering changing.

HumanKind... Be Both

IRonMaN

Level 15

But we asked for the fast path fee. Well at least that's what many people say at Intuit when the thing first kicked in. It's kinda like buying a car that you can park in your garage and admire for as long as you like, but if you want to actually drive it you will need to send a check annually to the dealership.

Slava Ukraini!

T

Terry53029

Intuit Community Champion

I believe most pro software will let you convert your present software to their software. I plan on Simi retiring after this year, but I will still do family and friends, so I am looking for something more affordable than ProSeries which has become too rich for me, and lacks support. Any recommendations. I came across a program called Nexus, but it sounds too cheap, so I am still looking

abctax55

Level 15

" Simi " retirement? Can you 'splain, Lucy 🤣

Congrats; I'm jealous.

A lot of folks like Drake; I tried it a few years ago and it wasn't robust enough for my client base. But I bet it has improved, and it sounds like the returns you'll continue to do may not be 'that' complicated?

HumanKind... Be Both

T

Terry53029

Intuit Community Champion

@abctax55 Am closing office, and plan on doing a lot of fishing with my grandson, but will be doing probably around 15 returns or so. Just looking for a reliable software that won't break the bank, as I bought a new bass boat, and we all know that is a great money hole.

K

Karl

Intuit Community Champion

I'm sorry, that is frustrating.

Will your new software provider let you e-file prior year returns on their software? I was able to do that when I switched to Drake, and later to Lacerte.

I know it would be frustrating to redo the returns, but it's probably less irritating that paying Intuit the fast path fee.

Best of luck!

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