Error while getting Calculation data from engine [client]

Forum|Forum|6 years ago
December 7, 2019
5 replies
31 views

Are any others getting "Error while getting Calculation data from engine [client]," where [client][ is the client number? This is not going to Forms mode, this is just entering data.

I updated this morning. I tried re-applying the update, but installation failed, making me think Lacerte pulled down the update.

Lacerte Tax

This topic has been closed for replies.

Best answer by George4Tacks

A call to support might be required, but only if it continues. Sometimes just a small hiccup in the computer drive read rate.

I would try https://accountants-community.intuit.com/articles/1607261-how-to-perform-a-force-install-of-lacerte before calling support, as this often cures such things.

N

NancyCPA

Level 2

I am receiving the same error. This happened several weeks ago and Tech Support walked me thru a reinstall from the web.

N

NancyCPA

Level 2

On with tech support now.

J

jerryAuthor

Level 6

I did a forced re-install and the error went away. Sure seems like there's a lot of instability in Lacerte this year.

George4Tacks

Level 15

I think windows helps a lot

Answers are easy. Questions are hard!

George4TacksAnswer

Level 15

A call to support might be required, but only if it continues. Sometimes just a small hiccup in the computer drive read rate.

I would try https://accountants-community.intuit.com/articles/1607261-how-to-perform-a-force-install-of-lacerte before calling support, as this often cures such things.

Answers are easy. Questions are hard!

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