ambervaughansarandi

Level 3

Question

Error in Printing e-file Acceptance letters in Fiduciary Module

16 replies
83 views

Error message received when attempting to print the e-file Acceptance Letters in the Fiduciary Module

Print Client XXXX...Incomplete

Exception During Acceptance Letter processing Exception Message: Scope for () does not exist

I am on the latest update. So now no acceptance letters will print from the Fiduciary Module

Lacerte Tax

This topic has been closed for replies.

Level 2

I am having the same issue after loading the updates this morning.

Level 6

We are having the same problem. Have either of you contacted support?

ambervaughansarandiAuthor

Level 3

Have not contacted support yet. Was hopping an update on Tuesday would fix it.

Level 2

Same problem with us. Let me know if a solution if found.

Level 2

Same problem here, it won't print, save, or email.

Level 3

We are having same issue

Level 6

Just updated 10min ago on 5/5/20, fiduciary program still not printing Acceptance letter.

Level 3

Same here - I was hoping the update would have fixed this , but not yet 😞

Level 2

It's June and I'm still getting the same error message. Has anyone found a fix for this?

Level 6

This issue was fixed back in May. I have been printing these acceptance letters since May.

I just tried a Fiduciary E-File acceptance letter (in case the problem re-occurred) and was able to print.

Are you on the most current version of the program? I am on version 40.0609 as listed for Federal Fiduciary version.

Level 2

I needed to update- thanks.