Level 2

Solved

Error Accessing Prior Years

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We have our Lacerte Tax data on a network server. We moved the data from an old server to a new one and when we try to open 2022 Lacerte, we get an error due to a ProTaxDatabase version mismatch and to please install the latest version of Lacerte. I did install 2023 today and changed the taxshared setting to the new server's file path. I'm not sure what I'm still missing. Thanks.

Lacerte Tax

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Level 15

Try reinstalling Lacerte 2022 using either WebSetUp, or thru Tool Hub.

https://accountants.intuit.com/support/en-us/help-article/system-responses/fix-common-problems-errors-lacerte-tool-hub/L9R7PETvi_US_en_US?uid=lrh0ptuz

HumanKind... Be Both

Level 15

Try reinstalling Lacerte 2022 using either WebSetUp, or thru Tool Hub.

https://accountants.intuit.com/support/en-us/help-article/system-responses/fix-common-problems-errors-lacerte-tool-hub/L9R7PETvi_US_en_US?uid=lrh0ptuz

HumanKind... Be Both

Level 2

Thank you so much. That worked.

Level 15

Glad to know it worked... YVW

HumanKind... Be Both