Level 3

Solved

Efile pre transmission error

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Received the following pre transmission error report:

Exception occurred during EF batching client: Problem occurred executing EF submission. A task was canceled.

Checked troubleshooting and nothing. Any ideas?

Lacerte Tax

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BcpaAnswer

Level 3

I ended up doing the following:

1. Deleted the e file.

2. Deleted the PDF attachments.

3. Renamed all PDFs with shorter, distinct names. (Had a problem with long similar names a number of years ago.)

4. Reattached PDFs to the return

5. Did the e file wizard and transmitted.

That seemed to solve the problem.

Level 2

I'm having the same problem. No clue what to do!

BcpaAuthorAnswer

Level 3

I ended up doing the following:

1. Deleted the e file.

2. Deleted the PDF attachments.

3. Renamed all PDFs with shorter, distinct names. (Had a problem with long similar names a number of years ago.)

4. Reattached PDFs to the return

5. Did the e file wizard and transmitted.

That seemed to solve the problem.

Level 2

I'm sorry to be dumb - but how did you delete the e file?

Level 2

This file does not have a PDF attachment. I have deleted the efile "file" and rebuilt still get the same error. And only get this on this file. Any other support help?

Level 2

I am having the same issue in February 2023, but I can't find any help either. I am getting a 504 (Gateway Timeout) error. Not sure how to get support through LaCerte - not helpful.